To order products you simply have to enter your personal data, below is an explanation of what we do with your personal data.
Who is responsible for the processing of my personal data?
All data that you leave with us will be stored securely in a database that no one, except the owners of Labeeuw bvba, has access to. If we pass on your data to third parties, we require that the data is only used for the purpose for which they received your data.
What is personal data?
Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, address or e-mail address, IP address or customer number. In short, all data that is unique to you.
How do we get your data?
We process the personal data of everyone who has (had) direct contact with our company, such as (business) customers and contact persons of partners.
We receive the data directly from you when you visit our website, create an account and enter certain information.
Which data do we process from you, what do we use it for and how long is it stored?
Data for processing your order
If you order something, we need certain information from you to be able to deliver your order and to keep you informed about your order.
For this we collect your name, e-mail address, delivery address(es), payment details and your telephone number.
The data is necessary to execute the agreement that you have concluded with us. By law we must keep the data related to your order.
We do not use your data to offer products from us or from third parties, unless you have registered for our newsletter.
Delivery of Orders:
To deliver your order, we need your name, e-mail address, address(es), payment details and possibly telephone number. We also give your data to others if this is necessary for an order, for example to delivery services.
In my account on webshop.labeeuw.com we store the following information: first name, last name, if applicable Company name, address(es), telephone number, e-mail address, delivery and payment details. orders. We also store information about your previous orders so that you can easily find them.
You can sign up for our various newsletters. This way you stay informed of our offers, promotions and our news.
Data for promotions or promotions
If you participate in a promotion on Facebook, we will ask you for information, such as your name, address and/or e-mail address. We need these to be able to carry out the promotion and announce the prize winner(s).
When you place an order, your details are stored in our accounting system. Other data that you leave behind when you visit this site, by means of cookies, are automatically deleted after 3 months.
Only registered visitors can write Reviews with us. This is to prevent spam and unwanted comments. If you wish to write a review, it is possible that your personal data will be visible to others.
When you are logged in to a social media account and like an article, you can share it with your friends. Labeeuw bvba will not have access to your social media account. If you contact us via social media, we will save that message and your account name so that we can contact you back.
Is your data incorrect or do you have other questions?
If something is not right or if you want to have your data removed, please feel free to contact us by email at email@example.com. We will then remove it for you.
Who is your data shared with??
Distribution and logistic partners
In order to process your order, we work together with various distribution partners. These parties receive your customer number, order number, name and delivery address to ensure that they can process your package correctly.
We also work with various logistics partners. Our logistics partners receive your name and delivery address from us. They need this information to deliver your order to the address of your choice.
Sometimes we have to pass on personal data to the government. This can first of all occur if certain government institutions need this information for the performance of their duties, such as the tax authorities.
We also do not share personal information received directly from you in connection with an order with other companies.
What rights can you exercise with regard to your data??
Right for information
Right of access
You have the right to request access from us at any time in the information we have available about you. You can do this by contacting us by email.
Right to correction
You have the right to have your personal data corrected if it is incorrect or outdated and/or to have it completed if it is incomplete. You can do this 24/7 in your account.
Right to object
You have the right to object to the processing of your data if you do not agree with the way we process your personal data. This right applies to the data that we use for direct marketing.
Right to restriction
You have the right to request restriction of the processing of your data. This means that we may keep your data but not use it. This right arises in a number of cases. If you believe that this is the case, you can contact us by email.
Right to be forgotten/request to delete account
You have the right to request that we delete all data that we have about you. When you submit a request to delete your account, we will delete data that can be traced back to you, except for the data that we must or may keep by law.
Right to lodge a complaint
You have the right to submit a complaint about the way in which we handle your data. If you have a complaint, we prefer to solve it ourselves. Please contact us by email for this.